The Organic Witch
Certified Aromatherapist

Shipping & Return Information

Shipping is always FREE for US residents!

Information for All Buyers:

PAYMENT: We accept PayPal, Credit Card (VISA, MasterCard, Discover, American Express), cashier's check, and money orders. We do not accept personal checks.

SHIPPING DESTINATIONS: We ship worldwide (international buyers read below). We ship First Class and Parcel Post to keep shipping rates low. Packages over 13 ounces may require priority shipping. We ship within 3 days of receiving cleared payment, not including Holidays.

RETURNS: We accept returns within 14 days of receipt of the item if you are not 100% satisfied with the quality of any item. If you receive a broken or mishandled item we will replace it at no cost to you. We may ask for a picture of the item to verify the problem. We charge a 20% restocking fee for all returns, unless the problem is on our end. We do not accept returns for books or custom blends.

International Buyers:

International buyers may request a shipping quote and invoice before purchase. Shipping is based solely on weight. If you make a purchase without requesting a quote we will invoice you for shipping when the package has been filled and weighed. If you request a refund because of the extra shipping charges we will refund you minus any fees we have paid for the transaction. International packages will not be shipped until all shipping is paid.

Current USPS Shipping Rates are as follows (Priority rates are not in this list):

An example of how we figure our shipping rates is as follows:

*Canadian package with a total ship weight of 5oz -

- 2.09 (our cost to ship the same package to a US resident)
+   .50 (handling)
$6.96 total additional shipping to be invoiced separately

CUSTOMS INFORMATION: International Buyers Please Note - Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying our products.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.