Shipping & Return Information
Shipping is always FREE for US residents!
Information for All Buyers:
PAYMENT: We accept PayPal, Credit Card (VISA, MasterCard, Discover, American Express), cashier's check, and money orders. We do not accept personal checks.
SHIPPING DESTINATIONS: We ship worldwide (international buyers read below). We ship First Class and Parcel Post to keep shipping rates low. Packages over 13 ounces may require priority shipping. We ship within 3 days of receiving cleared payment, not including Holidays.
RETURNS: We accept returns within 7 days if you are not 100% satisfied with the quality of any item. We guarantee our products 100% -- if you receive a broken or mishandled item we will replace it at no cost to you.
CONTACT: Please email us with any questions or concerns you may have. We will do everything we can to make sure you are satisfied with our items!
International Buyers:
International buyers PLEASE request a shipping quote and invoice before purchase. This is due to new International Shipping Rates recently instituted by the United States Postal Service. Shipping is based solely on weight. If you make a purchase without requesting a quote you will be billed for shipping when the package has been filled and weighed. If you do not pay the shipping invoice we will hold the package until the shipping is paid. If you request a refund because of the extra shipping charges we will refund you minus any fees we have paid through PayPal for the transaction. International packages will not be shipped until all shipping is paid. If you have International shipping questions please click here.
International shipping rates more than doubled as of January 2013. These are the USPS prices, we have nothing to do with them. Current USPS Shipping Rates are as follows:
An example of how we figure our shipping rates is as follows:
*Canadian package with a total ship weight of 5oz -
$8.55
- 2.04 (our cost to ship the same package to a US resident)
+ .30 (handling)
$6.81 total additional shipping
CUSTOMS INFORMATION: International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying our products.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.